Privacy Policy

This Privacy Policy explains how Enduraa Pvt Ltd (“Enduraa,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit or use the website located at enduraa.com (the “Website”). It also explains the choices and rights you have regarding your information. By using the Website, you agree to the practices described in this policy.

1. Information We Collect

We collect information so that we can respond to your inquiries, provide our services, and keep the Website working properly. The information we may collect falls into two general categories.

The first is information you give us directly. This may include your name, email address, phone number, company name, the content of any message you send, and the details you provide when you book a consultation.

The second is information collected automatically when you use the Website. This may include website usage data, browser information, device information, your IP address, and data gathered through cookies and similar technologies. This type of information helps us understand how the Website is used and how it can be improved.

2. How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and messages; to provide and manage our services; to manage and confirm consultation bookings; to improve the performance and experience of the Website; to maintain the security of the Website and our systems; and to communicate with you about your requests or our services. We use your information only for the purposes described in this policy or for purposes that are compatible with them.

3. Cookies and Similar Technologies

The Website may use cookies and similar technologies to help it function and to improve your experience. These technologies may support Website performance, analytics, security, and general usability. Cookies are small files stored on your device that help us recognize your browser and understand how the Website is used. You can usually adjust your browser settings to refuse or remove cookies, though some parts of the Website may not work as intended if you do.

4. Third Party Services

To operate the Website and deliver its features, we may use third party tools and platforms. These can include services for appointment booking, such as Calendly, as well as services for hosting, analytics, email, forms, security, and communication. When you interact with these services, your information may be processed by them under their own privacy policies and terms.

We do not control how these third parties handle your information, and we encourage you to review their policies before using them. We share information with third party services only to the extent needed to operate the Website and provide our services.

5. How We Share Information

We do not sell your personal information. We may share your information with trusted service providers who help us run the Website and deliver our services, and only for that purpose. We may also disclose information where required by law, to respond to lawful requests, or to protect our rights, our users, or the security of the Website.

6. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmitting or storing data online can be guaranteed to be completely secure. While we work to protect your information, we cannot promise absolute security, and you share information with us at your own discretion.

7. Data Retention

We keep your information only for as long as it is needed for the purposes described in this policy, or for as long as required to meet legal, accounting, or operational requirements. When information is no longer needed, we take reasonable steps to delete it or remove the details that identify you.

8. Your Privacy Rights

You may request access to the personal information we hold about you, ask us to correct it if it is inaccurate, request that we delete it, or ask us to restrict how we use it. To make a request, please contact us using the details below. We will respond within a reasonable time and in line with applicable law. Please note that some requests may be subject to legal and operational requirements, and in certain cases we may need to keep some information to meet our obligations.

9. Children’s Privacy

The Website is intended for businesses and adults. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically so that you stay informed about how we handle your information.

11. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law rules.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can reach us using the details below.

Business name: Enduraa Pvt Ltd
Email: [email protected]
Address: Available upon request
Website: enduraa.com